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Non-Financial Transactions |
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Description |
Letter / Physical request at the Branch |
Internet Banking |
Telephone Banking at Toll Free Number |
Email from the registered email address |
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Account related |
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Generation of account statement |
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Enquiry for account balance |
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Cheque collection / realization status |
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Cheque Book & Demand Draft related |
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Cheque Book issuance / re-issuance |
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Stop cheque payment |
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Demand draft issuance |
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ATM Card related |
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ATM-cum-Debit card issuance / re-issuance |
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ATM card activation |
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ATM PIN issuance / re-issuance |
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Blocking / Hot-listing of ATM-cum-Debit card |
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Internet Banking (INB) related |
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Activation of Internet banking (INB) Facility |
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Re-issuance of Username for Internet banking (INB) Facility |
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Re-issuance of Login Password for Internet banking (INB) Facility |
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Re-issuance of profile Password for Internet banking (INB) Facility |
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Activate Standing Instruction facility |
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Change in personal details related |
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Change of registered postal address |
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Change of mobile number |
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Change of telephone / fax number |
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Change of registered email address |
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Addition / Change / Cancellation of Nominee |
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Addition / deletion of joint account holders |
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Miscellaneous |
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Closure of account |
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Transfer of account & CIF to another branch |
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Re- KYC of non-compliant NRE / NRO / FCNR (B) accounts |
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Power of Attorney (POA) for operating NRE / NRO / FCNR (B) account |
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Taxation related |
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Information about tax deduction at source in NRO accounts |
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Issue of certificate regarding interest paid on accounts |
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Submission of Tax- Residency certificate, Self-Declaration and Form No. 10 F for availing DTAA benefit |
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